It management
4 entries tagged subject It management.
- Operate from Day 1 Describe the Day 1 operating model - the pinned inner loop and the flow-based outer loop - state the parity contract that keeps the inner loop honest, read Cogitave's flow-based ways of working and its ADR-0025 choice of flow over Scrum as one org's answer, and explain why the human gate stays an exception inside the flow.
- Reliability and SRE Reason about a service's reliability targets the way an SRE discipline does - set an SLO from the user's journey, compute the error budget it buys, and operate the service against that budget with burn-rate alerts, sustainable on-call, a toil cap, and the freeze that stops shipping when the budget runs out.
- Respond to incidents Walk the incident-response flow end to end - detection, severity declaration, single-commander roles, containment through a runbook, communication, recovery, and the blameless postmortem - and see how business continuity and disaster recovery extend the same discipline to a region loss or a destructive event.
- Run agentic operations Explain what agentic operations means - agents running an estate unattended inside rails - state the draft-vs-act rule that decides when an agent acts unattended versus when it stops for a human, and study Cogitave's own fleet of scheduled and operations agents as the worked example of the fleet you would build.